Ridiculously boring policy

Super-official, incredibly boring, “I can’t believe they’re making me write this” refund and return policy for classes, seminars & products is as follows:

Unless otherwise stated (and it often is otherwise stated), a purchase order is non-refundable unless canceled within 7 days from the date the order form was filled out by the student/client. Unless there’s something else going on, in which case I’m flexible.

Purchase order is non-transferable. Unless you ask for permission to transfer it. In general credit will not be available if you don’t attend classes or seminars. Unless there are extenuating circumstances.

Of course since this is real life and extenuating circumstances happen, why don’t you give me a call at (971) 533-7623 or send me an email if there is ever a problem or if something comes up?

We can talk it over without any of this official mumbo-jumbo and figure out where to go next. Seriously. I have yet to deal with someone who was less than overjoyed with the services and products I give, and should that ever happen I promise to listen and communicate with integrity — knowing and trusting that we can work to change things around so that you are overjoyed with everything you receive from me.

Warmly,
Havi (and Selma the duck)