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	<title>Comments on: Item! I&#8217;m doing it again!</title>
	<atom:link href="http://www.fluentself.com/blog/stuff/doing-it-again/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.fluentself.com/blog/stuff/doing-it-again/</link>
	<description>When you need some destuckification.</description>
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		<title>By: A Short List of People I Follow On Twitter &#124; Strawberry Mayonnaise</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-13586</link>
		<dc:creator>A Short List of People I Follow On Twitter &#124; Strawberry Mayonnaise</dc:creator>
		<pubDate>Tue, 09 Feb 2010 13:45:26 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-13586</guid>
		<description>[...] in case you were wondering, this is the post by @Havi which mentions Johnny B. Truant.  (He was an Item! way back in November [...]</description>
		<content:encoded><![CDATA[<p>[...] in case you were wondering, this is the post by @Havi which mentions Johnny B. Truant.  (He was an Item! way back in November [...]</p>
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		<title>By: Havi Brooks</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-1727</link>
		<dc:creator>Havi Brooks</dc:creator>
		<pubDate>Thu, 27 Nov 2008 19:04:57 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-1727</guid>
		<description>&lt;img src=&quot;http://fluentself.com/images/blog/ducks/Selma_tinyW.png&quot;&gt; Oh. My. God. 

@Eveline - you&#039;re so genius! It practically writes itself!

I&#039;m so going to do it. 

And then @Hiro will make a video of herself whispering sweet nothings to George W. Bush and we&#039;ll have YouTube wars for the largest number of WTH comments. Awesome. 

Yay!</description>
		<content:encoded><![CDATA[<p><img src="http://fluentself.com/images/blog/ducks/Selma_tinyW.png"/> Oh. My. God. </p>
<p>@Eveline &#8211; you&#8217;re so genius! It practically writes itself!</p>
<p>I&#8217;m so going to do it. </p>
<p>And then @Hiro will make a video of herself whispering sweet nothings to George W. Bush and we&#8217;ll have YouTube wars for the largest number of WTH comments. Awesome. </p>
<p>Yay!</p>
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		<title>By: Eveline</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-1726</link>
		<dc:creator>Eveline</dc:creator>
		<pubDate>Thu, 27 Nov 2008 18:58:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-1726</guid>
		<description>ahhh...suddenly I have this image of a young woman, wearing a muu-muu, striped long johns, a pink beret, holding a duck in one hand, doing that crazy brain drain Dance of Shiva routine while yelling &quot;Hey Mr Pants&quot;..............think it would make one heck of a DVD!</description>
		<content:encoded><![CDATA[<p>ahhh&#8230;suddenly I have this image of a young woman, wearing a muu-muu, striped long johns, a pink beret, holding a duck in one hand, doing that crazy brain drain Dance of Shiva routine while yelling &#8220;Hey Mr Pants&#8221;&#8230;&#8230;&#8230;&#8230;..think it would make one heck of a DVD!</p>
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		<title>By: Hiro Boga</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-1725</link>
		<dc:creator>Hiro Boga</dc:creator>
		<pubDate>Thu, 27 Nov 2008 16:14:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-1725</guid>
		<description>I know we&#039;re NOT being thankful and all, but I just acquired a mini-TV, thanks to my son James, and yesterday got to practice the amazing SHIVA NATA arm positions, after which I felt so great i wanted to go out and hug everyone, even George W. Bush . . . so there you go, Havi. One part of your plan for world domination is knocking the other parts for a loop. :-) Thanks so much for the Dance of Shiva DVD, and for brightening a grey morning as always with your warmth and hilarity. I haven&#039;t tried the Shiva Nata with muu-muu on yet . . . maybe tomorrow. :-))

&lt;abbr&gt;&lt;em&gt;Hiro Bogas last blog post..&lt;a href=&quot;http://hiroboga.com/2008/11/26/happy-thanksgiving-baby/&quot; rel=&quot;nofollow&quot;&gt;Happy Thanksgiving, Baby&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>I know we&#8217;re NOT being thankful and all, but I just acquired a mini-TV, thanks to my son James, and yesterday got to practice the amazing SHIVA NATA arm positions, after which I felt so great i wanted to go out and hug everyone, even George W. Bush . . . so there you go, Havi. One part of your plan for world domination is knocking the other parts for a loop. :-) Thanks so much for the Dance of Shiva DVD, and for brightening a grey morning as always with your warmth and hilarity. I haven&#8217;t tried the Shiva Nata with muu-muu on yet . . . maybe tomorrow. :-))</p>
<p><abbr><em>Hiro Bogas last blog post..<a href="http://hiroboga.com/2008/11/26/happy-thanksgiving-baby/" rel="nofollow">Happy Thanksgiving, Baby</a></em></abbr></p>
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		<title>By: LifeMadeGreat - Juliet</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-1724</link>
		<dc:creator>LifeMadeGreat - Juliet</dc:creator>
		<pubDate>Thu, 27 Nov 2008 08:41:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-1724</guid>
		<description>Laugh, giggle, smile!

Thank you,
need that at the moment

Juliet</description>
		<content:encoded><![CDATA[<p>Laugh, giggle, smile!</p>
<p>Thank you,<br />
need that at the moment</p>
<p>Juliet</p>
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		<title>By: Goddess Leonie I Creative Goddess</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-1720</link>
		<dc:creator>Goddess Leonie I Creative Goddess</dc:creator>
		<pubDate>Thu, 27 Nov 2008 01:43:35 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-1720</guid>
		<description>Hola Havi ~

Looking forward to the Next Big Thing you birth into the world. And I loved reading the roadmap too ~ I&#039;ve learned to be quite disciplined with containing, protecting &amp; nurturing  my energy &amp; ideas until the time is right. I just love that word - containment - at the moment :)

Wishing you a gorgeous shining day!
Leonie</description>
		<content:encoded><![CDATA[<p>Hola Havi ~</p>
<p>Looking forward to the Next Big Thing you birth into the world. And I loved reading the roadmap too ~ I&#8217;ve learned to be quite disciplined with containing, protecting &amp; nurturing  my energy &amp; ideas until the time is right. I just love that word &#8211; containment &#8211; at the moment :)</p>
<p>Wishing you a gorgeous shining day!<br />
Leonie</p>
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		<title>By: Melissa</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-1718</link>
		<dc:creator>Melissa</dc:creator>
		<pubDate>Wed, 26 Nov 2008 23:30:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-1718</guid>
		<description>If I were your host for any meal, you wouldn&#039;t have to mention the food preferences, I&#039;d have already asked... Too bad I&#039;m in Michigan or I&#039;d have you over.  =(

I&#039;m so glad I&#039;m not the only one who doesn&#039;t necessarily feel grateful when prompted to do so.  I&#039;m not bah humbug, I&#039;m just not grateful all the time during the Holidays. 

I&#039;m not sure I could make myself wear a muu muu.  I always think of a bright green flower print thing in size XXXXXL.  Muu Muu is a funny word... And that makes me wonder, is it Pom Pom or Pon Pon or Pom Pon??  I know, random thought inserted.  *sigh* That&#039;s just how I work sometimes.

And I&#039;m sorry to those of you who don&#039;t celebrate Thanksgiving that it is shoved down your throats.  I&#039;m a born and raised American, and I can&#039;t stand Thanksgiving.  I think the whole concept is stupid.  Why are we hiding behind our forfathers landing on the flippin mayflower when all we really want to do is eat a bunch of food?  Maybe it should be renamed Thankful to Gorge Yourself Day.  =) 

*another random thought* the street out front of my store is spurting water like 15cm into the air and making a small river down the gutter of the road!!!!

&lt;abbr&gt;&lt;em&gt;Melissas last blog post..&lt;a href=&quot;http://noexcusesbehavior.wordpress.com/2008/11/25/get-it-all-out/&quot; rel=&quot;nofollow&quot;&gt;Get It All Out!&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>If I were your host for any meal, you wouldn&#8217;t have to mention the food preferences, I&#8217;d have already asked&#8230; Too bad I&#8217;m in Michigan or I&#8217;d have you over.  =(</p>
<p>I&#8217;m so glad I&#8217;m not the only one who doesn&#8217;t necessarily feel grateful when prompted to do so.  I&#8217;m not bah humbug, I&#8217;m just not grateful all the time during the Holidays. </p>
<p>I&#8217;m not sure I could make myself wear a muu muu.  I always think of a bright green flower print thing in size XXXXXL.  Muu Muu is a funny word&#8230; And that makes me wonder, is it Pom Pom or Pon Pon or Pom Pon??  I know, random thought inserted.  *sigh* That&#8217;s just how I work sometimes.</p>
<p>And I&#8217;m sorry to those of you who don&#8217;t celebrate Thanksgiving that it is shoved down your throats.  I&#8217;m a born and raised American, and I can&#8217;t stand Thanksgiving.  I think the whole concept is stupid.  Why are we hiding behind our forfathers landing on the flippin mayflower when all we really want to do is eat a bunch of food?  Maybe it should be renamed Thankful to Gorge Yourself Day.  =) </p>
<p>*another random thought* the street out front of my store is spurting water like 15cm into the air and making a small river down the gutter of the road!!!!</p>
<p><abbr><em>Melissas last blog post..<a href="http://noexcusesbehavior.wordpress.com/2008/11/25/get-it-all-out/" rel="nofollow">Get It All Out!</a></em></abbr></p>
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		<title>By: GirlPie</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-1716</link>
		<dc:creator>GirlPie</dc:creator>
		<pubDate>Wed, 26 Nov 2008 22:09:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-1716</guid>
		<description>Love the Items, Havi -- it&#039;s like we&#039;re just puttering around the kitchen/farmer&#039;s market/shoe store and chatting off whatever pops into our heads -- only my side is mostly: &quot;yeah, he&#039;s great&quot; and &quot;me too!&quot; and &quot;I called him Mr. Firepants but at least I was wearing a monocle...&quot;

Thanks for the riff on a bit of the pain of &quot;scheduled gratitude.&quot; I like mine off the cuff and on the fly ~ and very, very fun, like my favorite blogs.  Great links (points for having been to most?!) and lovely visit, as usual.</description>
		<content:encoded><![CDATA[<p>Love the Items, Havi &#8212; it&#8217;s like we&#8217;re just puttering around the kitchen/farmer&#8217;s market/shoe store and chatting off whatever pops into our heads &#8212; only my side is mostly: &#8220;yeah, he&#8217;s great&#8221; and &#8220;me too!&#8221; and &#8220;I called him Mr. Firepants but at least I was wearing a monocle&#8230;&#8221;</p>
<p>Thanks for the riff on a bit of the pain of &#8220;scheduled gratitude.&#8221; I like mine off the cuff and on the fly ~ and very, very fun, like my favorite blogs.  Great links (points for having been to most?!) and lovely visit, as usual.</p>
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		<title>By: Katie</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-1714</link>
		<dc:creator>Katie</dc:creator>
		<pubDate>Wed, 26 Nov 2008 21:53:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-1714</guid>
		<description>Dear Ms. Brooks, 

I&#039;m sending you a personal note as well to give you the full scoop and mia culpa... but I wanted all of your readers to get a snippet so that they wouldn&#039;t think that we were indeed &quot;spammy jerks&quot; that &quot;step on toes&quot;. 

Here&#039;s an excerpt from my longer mail...

We completely understand your frustration with TeachStreet about our belated response to your message which we have since received and value very much.

On Monday of this week, one of our Community Team members filed a bug to our engineering team after noticing the &quot;contact us&quot; form on our site was not giving us a confirmation message. It turns out that this &quot;simple bug&quot; was really a bigger issue with the contact us form not working properly and not pushing messages to our customer service management system. 

Our Community Development Team works hard to return customer e-mails within 24 hours. When we launched TeachStreet in the Bay Area, we concurrently released a whole new site redesign.  We did a lot of bug testing to make sure the site was up to our high standards, and I would say that this issue was the most critical technical problem that we missed. Customer feedback, especially constructive feedback like yours, is the most valuable thing we can get, especially after launching in a new market.

We know that your first experience with us was both frustrating and disappointing, and that the damage may already be done, but we wanted to at least make our best attempt to explain the circumstances and let you know that we do respect both your opinion and your feedback.

We&#039;d also like the chance to make your second impression of TeachStreet a bit more representative of the type of company we try hard to be. If you have other ideas about ways that we can improve, and ways we can do outreach to teachers and instructors in new cities, we&#039;d love your input.

---- 

I hope this clears things up, or at least gives you a better sense of our intentions. 

My direct contact information is below. I welcome you (and your readers) to check out the site and let us know what we can do better. We might not always get it right the first time, but we&#039;ll work like hell to get it right the second time. ;)

Thanks for the post and your feedback,

Katie Gruver

TeachStreet Community &amp; Operations Manager
206.381.0652 &#124; 877.832.2470
www.teachstreet.com
katie[at]teachstreet[dot]com

&lt;abbr&gt;&lt;em&gt;Katies last blog post..&lt;a href=&quot;http://feeds.feedburner.com/~r/teachstreet/~3/450857630/&quot; rel=&quot;nofollow&quot;&gt;Frugal Gal&#039;s Guide to Fitness: Upper Body&lt;/a&gt;&lt;/abbr&gt;&lt;/em&gt;</description>
		<content:encoded><![CDATA[<p>Dear Ms. Brooks, </p>
<p>I&#8217;m sending you a personal note as well to give you the full scoop and mia culpa&#8230; but I wanted all of your readers to get a snippet so that they wouldn&#8217;t think that we were indeed &#8220;spammy jerks&#8221; that &#8220;step on toes&#8221;. </p>
<p>Here&#8217;s an excerpt from my longer mail&#8230;</p>
<p>We completely understand your frustration with TeachStreet about our belated response to your message which we have since received and value very much.</p>
<p>On Monday of this week, one of our Community Team members filed a bug to our engineering team after noticing the &#8220;contact us&#8221; form on our site was not giving us a confirmation message. It turns out that this &#8220;simple bug&#8221; was really a bigger issue with the contact us form not working properly and not pushing messages to our customer service management system. </p>
<p>Our Community Development Team works hard to return customer e-mails within 24 hours. When we launched TeachStreet in the Bay Area, we concurrently released a whole new site redesign.  We did a lot of bug testing to make sure the site was up to our high standards, and I would say that this issue was the most critical technical problem that we missed. Customer feedback, especially constructive feedback like yours, is the most valuable thing we can get, especially after launching in a new market.</p>
<p>We know that your first experience with us was both frustrating and disappointing, and that the damage may already be done, but we wanted to at least make our best attempt to explain the circumstances and let you know that we do respect both your opinion and your feedback.</p>
<p>We&#8217;d also like the chance to make your second impression of TeachStreet a bit more representative of the type of company we try hard to be. If you have other ideas about ways that we can improve, and ways we can do outreach to teachers and instructors in new cities, we&#8217;d love your input.</p>
<p>&#8212;- </p>
<p>I hope this clears things up, or at least gives you a better sense of our intentions. </p>
<p>My direct contact information is below. I welcome you (and your readers) to check out the site and let us know what we can do better. We might not always get it right the first time, but we&#8217;ll work like hell to get it right the second time. ;)</p>
<p>Thanks for the post and your feedback,</p>
<p>Katie Gruver</p>
<p>TeachStreet Community &amp; Operations Manager<br />
206.381.0652 | 877.832.2470<br />
<a href="http://www.teachstreet.com" rel="nofollow">http://www.teachstreet.com</a><br />
katie[at]teachstreet[dot]com</p>
<p><abbr><em>Katies last blog post..<a href="http://feeds.feedburner.com/~r/teachstreet/~3/450857630/" rel="nofollow">Frugal Gal&#8217;s Guide to Fitness: Upper Body</a></em></abbr></p>
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		<title>By: Havi Brooks</title>
		<link>http://www.fluentself.com/blog/stuff/doing-it-again/comment-page-1/#comment-1713</link>
		<dc:creator>Havi Brooks</dc:creator>
		<pubDate>Wed, 26 Nov 2008 19:47:02 +0000</pubDate>
		<guid isPermaLink="false">http://www.fluentself.com/?p=1440#comment-1713</guid>
		<description>&lt;img src=&quot;http://fluentself.com/images/blog/ducks/Selma_tinyW.png&quot;&gt; Ohmygod! JohnnyB, if you got Nathan Bowers to even consider signing up for a noozletter you are the king of kings.

Also, now I want stripey longjohns. At once!</description>
		<content:encoded><![CDATA[<p><img src="http://fluentself.com/images/blog/ducks/Selma_tinyW.png"/> Ohmygod! JohnnyB, if you got Nathan Bowers to even consider signing up for a noozletter you are the king of kings.</p>
<p>Also, now I want stripey longjohns. At once!</p>
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